Staff

CoSN staff members in our Washington, DC office support membership and initiatives, and are responsible for providing a variety of member services, program and initiative implementation, as well as financial and administrative support.

Keith R. Krueger
Chief Executive Officer

Keith R. Krueger, CAE, serves as CoSN’s chief staff officer overseeing all CoSN activities and works with Board of Directors to set strategy and vision; serves on the CoSN Board of Directors and Executive, Personnel and Finance Committees; works with the CTO Council, Emerging Technologies, international activities, Nominations & Bylaws, Awards, Meetings & Events, Technical & Standards Committee and Policy Committees. Keith has an MA in Communications from the Humphrey School of Public Affairs at the University of Minnesota and a BA in political science from the George Washington University.

Chief Operating Officer

Robert Duke, CAE, is responsible for membership services, professional advancement, certification, conferences, peer review, human resources, financial management and administration. He serves as staff liaison to the Finance Committee, Personnel Committee and the Institutional Services Committee.  Robert holds an MBA from the College of William and Mary and a BA from Hampden-Sydney College.

Chief Innovation Officer

Susan Bearden, CETL, is responsible for cultivating new strategies and resource opportunities from foundations and new funding partners, overseeing implementation of the CoSN strategic plan and mplementating all professional development offerings and sponsored program initiatives. Susan has a B.A. and B.M. from Oberlin College in English and Viola Performance, M.A. from the Cleveland Institute of Music in Viola Performance and an A.S. in Computer Information Technology from Eastern Florida State College.  

Senior Director of Marketing and Communications

Susanne Connors Bowman, CAE is the CoSN Senior Director of Marketing and Communications.  Sue is responsible for the marketing and promotion of all of CoSN’s products, programs and services.  Prior to joining CoSN, Sue was Director of Marketing & Membership for the Construction Specifications Institute (CSI), a membership/marketing consultant in the non-profit community and Director of Insurance Services for AARP.  Sue holds a Music History and Theory Degree from West Virginia University.

Senior Director of Certification (Contractor)

Lesley Phillips, CIPP/E manages all certification-related activities for CoSN which includes all test development, CETL program and policy management, candidate and certificant communications, exam administration and all recertification activities.  Lesley serves as staff liaison to the Certification Governance Committee and its eight committees and task forces.  Lesley will begin supporting COSN Certificaiton on March 1, 2019.

Director of Professional Advancement

Marci Giang manages professional advancement activities for CoSN which includes all development and management of self-study, facilitated and live training courses, as well as our webinar series. Marci is also responsible for managing CoSN’s leadership initiatives. She serves as staff liaison to the Professional Advancement Committee and the CTO Council.  Marci received her Master of Arts in Teaching from American University in Washington, DC and an undergraduate degree in Government and International Relations from the University of Virginia.

Director of Membership and Chapters

Brian Calvary, CAE, is responsible for the strategic direction and management of membership, and chapter relations of CoSN. He serves as staff liaison to the Awards Committee, the School (independent, charter and religious schools) Committee,  Task Force on Building CoSN Value in Western States (in prep of 2019 Annual conf in Portland), and the Small District and Large School District Committees.  Prior to joining CoSN, Brian was the Engagement Manager at HR People + Strategy, and the Membership Director at the Greater Washington Society of CPAs (GWSCPA). Brian has an MA and a BA from the George Washington University.

Director of Finance

Sandy Nguyen is responsible for human resources, financial management and administration. Sandy holds an a BA in Management Information Systems from the University of Houston.

Director of Conferences and Meetings

Megan is responsible for managing the CoSN Conference, CTO Clinics and the many other events CoSN hosts throughout the year. Megan has worked in the Association field managing events for more than seven years most recently with the Association of Performing Arts Professionals.  She has a B.M. in music management from the University of the Pacific and an M.A. in non profit management from the American University.

Director of External Relations
Caroline Rinker oversees sponsorship and corporate relations for CoSN.  Caroline has a 20+ year track record of success driving public sector marketing and sales strategies, increasing market share and customer base, and directing national marketing strategies that support and align with business goals. 
Communications Manager

Jackie oversees our strategic communications efforts and content management through all channels. Jackie has a BA from the University of Maryland.

Membership Services Coordinator

Peter Faust is responsible for managing member access to CoSN resources. Peter is responsible for managing the Membership database and the CoSN Network online community. Peter has a BA from the Ohio State University.

External Relations Coordinator

Jennifer DeWitt is responsible for sponsorship logisitcs, meeting and CTO Clinic logistics and general administrative support. Jennifer holds a an M.A. in Tourism Administration from the George Washington University and a B.B.A. in Human Resource Management from Temple University. 

Accounting Coordinator (PT)

Normandy Webb is responsible for general accounting services including invoicing, purchase orders and collections. Normandy holds an Associates of Applied Science from Kaplan University.

Conference Coordinator

Juliana is responsible for all conference and CTO Clinic registration.